This is used to distinguish users and to limit the percentage of requests. Atento provides services to +400 clients, mostly multinational corporations leading different sectors including telecommunications, banking, financial, among others. This is used to distinguish users and to limit the percentage of requests. Excellent written and verbal communication skillsĪll employees are required to follow CDC guidelines. Used by Google Analytics to distinguish unique users by assigning a number generated randomly as a client identifier, making it possible to calculate visits and sessions.Previous experience in customer service, tech support or other related fields.Develop and maintain a knowledge base of the evolving products and services Atento Culture reviews in San Antonio, TX Review this company Job Title All Location San Antonio, TX 100 reviews Ratings by category Clear 3.8 Work-Life Balance 3.3 Pay & Benefits 3.4 Job Security & Advancement 3.5 Management 3.The point of contact name is Stewart D Ferguson.
Atento san antonio update#
Assist customers with technical support.Ready to be part of this fun team and help give exceptional service. You will help guests over multiple contact channels, including inbound social media, chats, phone calls, and email. Don't work here unless you are desperate and willing to use 27 tools simultaneously to resolve a single issue within a 2-3 minute expected timeframe.MUST LIVE IN SAN ANTONIO TEXAS (ON SITE POSITION NOT REMOTE)ĭo you love the gaming life? Well now you can turn that love of gaming into a career and work doing what you love! We are looking to find gamers excited to help customers with their questions and concerns. Address: 5959 Northwest Pkwy, San Antonio, TX 78249. If you apply they will hire you after a three minute conversation and background check. Get reviews, hours, directions, coupons and more for Atento. I agreed to a hybrid position but am now forced to spend over 150 dollars a week getting to work because of my cities' poor public transportation system. They don't understand that some people can forgo the hour long lunch as we have chronic conditions which don't require us to eat during the day. Work Life Balance is of ever growing importance to the current and incoming workforce employees who work at Atentos San Antonio, TX office are satisfied with. By creating an account you are able to follow friends and experts you trust and see.
They change standard policy on a day to day basis (as needed by the client) but without any warning. See what your friends are saying about BBVA Compass/Atento Call Center. There is only room for advancement because of the incessant turnover rate. Schedules are chosen on a score by score basis (they are 2pm-11pm or 7am -4pm regardless of their saying they will work with you.) More recently they neglected to pay half the staff and most of them walked off the job including those who were to be added to production who had gotten paid in solidarity. Atento is one of the top 5 customer relationship management (CRM) and business process outsourcing providers (BPO) in the world and leader in Latin America. The facts are, even in the US you're governed by weirdly strict admins in guatamela. They will tell you anything to get you started working their outstanding tickets.